PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. BY ACCESSING OR USING THIS WEBSITE ON ANY COMPUTER, MOBILE PHONE, TABLET, CONSOLE OR OTHER DEVICE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS UNCONDITIONALLY. IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS, DO NOT USE THIS WEBSITE.

Date of last revision: January 28, 2015

Trademark and Copyright

All intellectual property on the website is owned by LUDI GiftBox and includes but not limited to designs and materials protected by trademark and copyright laws. You are not authorized to reproduce, copy, sell or otherwise use our designs or materials, in whole or in part or in any manner whatsoever without the prior written permission of LUDI GiftBox. LUDI GiftBox takes its intellectual property rights seriously, monitors for and vigorously pursues any infringers.

All trademarks including but not limited to logos, symbols, designs, service marks and trade names (including the name ‘LUDI GiftBox’, the logo and the symbol) are owned and registered by LUDI GiftBox and may not be reproduced, copied, sold or used in any manner whatsoever without the prior written permission of LUDI GiftBox.

All images, graphics, text and other content is a collective work under the United States and other copyright laws and is the proprietary property of LUDI GiftBox; All rights reserved. You may not download, reproduce, publish, distribute, transmit, transfer, sell or modify any portion of this website in any manner whatsoever without express written authorization from LUDI GiftBox.

Products 

All images, content, specifications, products and prices of products described or depicted on this website are subject to change at any time without notice. The inclusion of any products or services on this website at a particular time does not imply or warrant that these products or services will be available at all times. Certain weights, measures and characteristics are approximate and are provided for convenience purposes only.

We make all reasonable efforts to accurately display all the attributes of our selected products, including the applicable colors. However, the actual colors you see depend on your computer system and screen resolution settings and we cannot guarantee that your device will accurately display such colors. Also, remember that some of our selected products may show differences in overall look and texture. Such differences are inherent in certain but not limited to, handmade products, so there may be minor distinctions that will make your purchase unique.  

It is your responsibility to ascertain and obey all applicable local, state, federal and international laws in regard to the possession, use and sale of any product purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.

Shipping

We offer Shipping on orders to addresses in the continental U.S. only. PRESENTLY, WE DO NOT SHIP TO INTERNATIONAL ADDRESSES. Note: FedEx does not ship to P.O. Boxes or APO/FPO addresses. Please provide a valid postal address during check out.

We currently offer delivery through FedEx Ground service. When your order is shipped you will receive an email with your tracking number. You can track your shipment at fedex.com/Tracking or by calling them at 1.800.463.3339.

We will not be liable for any loss, damage, cost or expense related to delays in shipment or delivery of merchandise. We take no responsibility after the merchandise is scanned and taken in by FedEx. 

FedEx will make three attempts to deliver your order. After the third attempt, they will hold the package at their local warehouse for you to pick up. LUDI GiftBox is not responsible for additional shipping fees if your package is not picked up.

Delivery Times  

We generally ship in-stock items from our inventory within three business days; however, some orders may require up to four business days. Please consider this delivery timeframe when selecting your shipping method. Also remember not to include weekends or holidays in calculating the estimated transit time for your shipment. For most ground shipments in the U.S., FedEx offers typical transit times of 5-7 business days.

Special Delivery Options  

If you have special delivery specifications or need a rush order, please contact us directly by e-mail at contact@ludigiftbox.com to discuss.

Payment

We accept Visa, Mastercard, Discover and American Express. 

Taxes

All orders are subject to taxes as prescribed by the state of Texas. A sales & use tax of 8.25% will be applicable on the list price of products.

Return Exchange Policy

We are happy to exchange any products that arrive damaged or are defective within 30 days of receipt.

All returns must be pre-authorized. You will need to obtain a return authorization number before making a return by emailing us at contact@ludigiftbox.com.

We request you to keep your order number, or shipment tracking number handy so we can improve our products using your valuable feedback.

Merchandise for exchange should be mailed to -

2610 Starboard Point Dr.
Houston, TX 77054

Disclaimer of Warranties

Your use of the LUDI GiftBox website is at your sole risk. LUDI GiftBox expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose and non-infringement of third-party rights. LUDI GiftBox does not make representations or warranties about the accuracy or completeness of the information presented on this website, and you should confirm any information presented on this website before relying on it in any way.

Limitation of Liability

In no event will LUDI GiftBox be liable to you for any direct, incidental, consequential, indirect, special or punitive damages resulting from your use or inability to use this website, even if LUDI GiftBox has been advised of the possibility of such damages.  This limitation will apply to damages from any cause of action, including, but not limited to, tort, contract, strict liability, or otherwise.  In no event will LUDI GiftBox’s liability to you for any cause of action exceed the amount paid by you, if any, for accessing this website.  LUDI GiftBox does not warrant that the functions contained in this website will be uninterrupted or error-free, that defects will be corrected, or that this website or the servers that make this website available will be free of outages, viruses or other harmful components.

Waiver and Severability

LUDI GiftBox’s failure to exercise or enforce any right or provision of these listed Terms and Conditions shall not constitute a waiver of such right or provision. If any such right or provision is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of these Terms and Conditions shall remain in full force and effect.

Indemnification

You agree to defend, indemnify and hold LUDI GiftBox and its subsidiaries, affiliates, officers, directors, employees, agents, and partners from and against any and all claims, actions, liabilities, costs or damages (including reasonable attorneys’ fees) asserted by any third party arising from or related to your use of this website or conduct in connection therewith in violation of these Terms and Conditions.

Governing Law

These Terms and Conditions and the relationship between you and LUDI GiftBox will be governed by the laws of the State of Texas, without regard to its conflict of law principles. You agree to submit to the personal and exclusive jurisdiction of the courts located within Harris County of Houston in the State of Texas with respect to any claims arising from these Terms and Conditions or your use of the website.

Links to Other Sites

LUDI GiftBox does not make representations or warranties about any website that you may be able to access through this website. LUDI GiftBox does not endorse, monitor, or assume any liability for the information provided or activities undertaken by any such website. 

Establishment and Use of Your Account

Upon completing the registration process and establishing an account with us, you will be responsible for maintaining the confidentiality of your account and your account password, as well as for restricting access to your computer. You agree to accept responsibility for all activity conducted through your account and with your password on the LUDI GiftBox website.

By using this website, establishing your account and placing orders for products featured on this website, you are representing and warranting that you are over 18 years of age, that all information that you provide to us is true, accurate, and complete, and that you have the authority to provide that information and to place those orders. We reserve the right to restrict use of your account, to suspend or terminate your account, to refuse you service and/or to cancel orders that you submit at our sole discretion.

Privacy Policy

Information Collection and Use

LUDI GiftBox is the sole owner of all information collected on this website. The information that you supply to us enables us to personalize your experience on this website, to better service your requests, to facilitate our communications with you, and to improve our overall customer service capabilities. The information that we collect from you is used entirely and only by us, except in cases where we use third parties to perform certain functions for us, such as credit card processing, order fulfillment, package delivery or data analysis. In these cases, we provide such third parties with access only to the information that is necessary for them to perform the specific tasks for which they are responsible, and they are not authorized to retain, share, or store that information for any other purpose. We will not share your information with, or sell or rent your information to, any other party for any reason. In the event that we contemplate using your information for any purpose other than those outlined above, we will notify you and provide you with an opportunity to choose not to share your information in the manner contemplated. Once you have established an account with us, you will occasionally receive information relating to our new merchandise and service offerings, activities at our stores, and other information that may be of interest to you.

Use of Cookies

A cookie is a piece of data transferred by us to your hard-drive which allows our system to recognize your browser on subsequent visits to this website. We may use cookies to enable us to track and target your interests, and to enhance your experience on this website. Cookies are not linked to personally identifiable information.

Use of Log Files

We may use IP addresses to analyze trends, administer this website, track movement, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Security

We have incorporated into this website certain features designed to safeguard information that we obtain from you. For example, when you are asked to enter certain sensitive information (such as a credit card number) that information is protected with encryption software.

While we use measures like encryption to protect sensitive information, we also take measures to protect your sensitive information offline. Access to such databases is limited to those employees that require access in order to perform specific functions such as billing, order processing, shipping and customer service, and such access is password protected.